Privacy Policy

Effective Date: September 16, 2026

ZIAULLAH CREST  respect your privacy and is committed to protecting the personal information of customers and visitors to our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or purchase our products.

Information You Provide Directly

Depending on how you interact with ZIAULLAH CREST, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone/mobile number

  • Account login information

  • Order and purchase information

  • Products purchased or viewed

  • Payment-related information

  • Customer service communications

  • Reviews, comments, or other information you voluntarily submit

  • Information provided when you contact us or subscribe to marketing communications

We do not need your full payment card information to be stored on our website when payment processing is handled by a third-party payment processor. Payment information may be processed directly by our payment service providers according to their own privacy policies and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • General geographic information

  • Website pages visited

  • Referring website

  • Date and time of your visit

  • Website interactions

  • Information about how you use our website

We may use cookies, pixels, tags, and similar technologies to collect some of this information.

3. How We Use Your Information

We may use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Processing payments

  • Shipping and delivering products

  • Providing customer service

  • Communicating with you about your orders

  • Creating and managing customer accounts

  • Responding to questions, requests, and complaints

  • Improving our website, products, and services

  • Personalizing your shopping experience

  • Detecting and preventing fraud, abuse, and unauthorized activity

  • Maintaining website security

  • Analyzing website traffic and performance

  • Sending promotional emails, offers, and other marketing communications where permitted by law

  • Showing advertisements that may be relevant to your interests

  • Complying with legal obligations

  • Enforcing our terms, policies, and legal rights

4. Cookies and Similar Technologies

ZIAULLAH CREST may use cookies and similar technologies to operate and improve our website.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember your preferences

  • Maintain login sessions

  • Understand how visitors use our website

  • Measure advertising performance

  • Improve website functionality

  • Provide relevant advertising

Some cookies may be placed by third-party service providers that perform services on our behalf.

Depending on your browser, device, or applicable law, you may be able to control or disable certain cookies through your browser settings.

Disabling cookies may affect some website functionality.

5. Advertising and Analytics

We may use third-party advertising and analytics services to understand website activity, measure advertising performance, and promote our products.

These services may include technologies such as advertising pixels, cookies, tags, or similar tracking technologies.

Depending on the services we use, third parties may receive information such as:

  • IP address

  • Device information

  • Browser information

  • Pages visited

  • Products viewed

  • Purchases or other website interactions

  • Advertising interactions

These technologies may be used to measure campaigns, provide personalized advertising, or help us understand customer behavior.

6. How We Share Information

We do not sell your personal information as a standalone product to third parties.

We may share personal information with service providers and business partners when reasonably necessary to operate our business.

These parties may include:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • E-commerce platform providers

  • Order fulfillment providers

  • Customer service providers

  • Email and communication providers

  • Advertising and marketing providers

  • Analytics providers

  • Fraud prevention and security providers

  • Information technology providers

These service providers may process personal information on our behalf to provide services to ZIAULLAH CREST.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or legal processes

  • Respond to lawful government requests

  • Protect our rights, property, or safety

  • Protect our customers or others from fraud or security threats

  • Investigate suspected violations of our policies

  • Enforce our agreements

If ZIAULLAH CREST is involved in a merger, acquisition, sale of assets, reorganization, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Payment Information

When you make a purchase, your payment may be processed through a third-party payment processor.

We may receive information necessary to confirm and fulfill your order, such as payment status, transaction information, and limited payment details.

We do not intend to store complete credit or debit card numbers on our website unless specifically necessary and legally permitted.

Third-party payment providers may have their own privacy policies governing how they process payment information.

8. Order and Shipping Information

To fulfill your purchase, we may provide necessary customer information to shipping and delivery providers.

This may include:

  • Customer name

  • Shipping address

  • Telephone number

  • Order details

This information is used to deliver your order and provide delivery-related services.

9. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • Products

  • Promotions

  • Discounts

  • New collections

  • Special offers

  • Other ZIAULLAH CREST updates

You may unsubscribe from promotional emails by using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of marketing communications, we may continue to send transactional communications necessary to fulfill your orders or provide services, such as order confirmations, shipping notifications, and customer-service messages.

10. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Know what personal information we collect and how it is used

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to applicable exceptions

  • Request information about categories of personal information collected or disclosed

  • Opt out of certain sales or sharing of personal information where applicable

  • Opt out of certain targeted advertising or similar processing where applicable

  • Receive equal treatment for exercising applicable privacy rights

For California residents, applicable California privacy laws may provide additional rights, including rights concerning access, deletion, correction, and opting out of certain sale or sharing of personal information. California law also provides certain rights regarding the use and disclosure of sensitive personal information.

These rights are subject to applicable legal exceptions and limitations.

11. How to Submit a Privacy Request

To submit a privacy-related request, please contact us using the contact information provided at the end of this Privacy Policy.

When appropriate, we may ask you to provide information necessary to verify your identity and protect your personal information from unauthorized requests.

We will process valid privacy requests within the time required by applicable law.

If you use an authorized agent to submit a request on your behalf, we may require appropriate verification or authorization as permitted by law.

12. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

These may include the right to request information about:

  • Categories of personal information collected

  • Categories of sources from which personal information is collected

  • Business or commercial purposes for collecting personal information

  • Categories of third parties with whom personal information is disclosed

  • Categories of personal information sold or shared, where applicable

  • Specific pieces of personal information collected about you

You may also have rights to request deletion or correction of personal information and to opt out of certain sale, sharing, or targeted advertising activities, subject to applicable exceptions.

California privacy laws do not necessarily apply to every business. For example, the CCPA generally applies to qualifying for-profit businesses that do business in California and meet specified statutory thresholds.

13. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to delete the information, subject to applicable legal requirements.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your information.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal and regulatory obligations

  • Enforce agreements

The length of time we retain information may vary depending on the type of information and the reason it was collected.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

17. Do Not Track Signals

Some web browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to all Do Not Track signals, our website may not respond to every such signal in the same manner.

Where applicable law requires us to recognize a legally recognized opt-out preference signal, we will handle that signal as required by applicable law.

18. International Visitors

Although ZIAULLAH CREST serves customers throughout the United States, our business and service providers may operate in different countries.

If you access our website from outside the United States, your information may be processed or stored in countries that may have different data protection laws than your country of residence.

By using our website, you understand that your information may be processed as necessary to provide our services, subject to applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

ZIAULLAH CREST